Haval Malaysia is committed to building a professional SUV brand with a team of individuals that are passionate about the automotive industry, have the ability to provide outstanding customer service, willing to think outside the box and is a team player.

We are looking for an energetic candidate who is eager to learn and grow with our company. The ideal candidate should be a proactive person, having strong analytical and good interpersonal skills with relevant working experience. Do you have all these criteria? If yes, please welcome to drop us your resume to and let's build your career with Haval Malaysia family!

Position Job Scope Skills & Qualification
Service Advisor, Min 3 Years Experiance
  • Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
  • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
  • Maintains automotive records by recording problems and corrective actions planned.
  • Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, Safety Management